Dining in Portillo is nearly as important as the skiing. Our master chef Rafael Figueroa creates wonderful, hearty, healthy meals using Chile’s excellent fish, seafood, fruits, vegetables and wines, as well as Argentina’s wonderful beef and lamb. Vegetarian alternatives are excellent and always available as Portillo’s owner is a vegetarian.

In Portillo, guests get hungry so we serve four meals per day including tea from 5 to 6pm. Dinner is served late in the Chilean custom, first seating at 8:30pm and second seating at 9:45 pm. Our North American guests who are accustomed to eating early should eat something during the tea hour and then dine again later with all our guests at 8:30 pm (mainly families) or 9:45 pm (adults).

The dining room is a wonderful space. It is a very large room with huge windows overlooking the lake. It's leather walls date back fifty years. Our Maitre D’, Juan Beiza, gives guests a table and assigns waiters and bus boys for the week and it is not long before guests are feeling right at home, making their special requests, and inviting other guests to join them at their table for the evening.

Portillo’s rooms are simply decorated and comfortable. Our rooms do not have TV. Since the best way to enjoy Portillo is to take full advantage of the multitude of activities we offer, most of our guests use their rooms for naps, sleep and romance, and if they want to see TV it is found in the cinema or disco.

Portillo's rooms have telephones, safes and internet connections (limited number of room internet connections available, therefore inquire early to obtain one-- otherwise use our cyber café). Chile uses 220 volts, so be sure to bring a transformer if you bring your own electronics. Hairdryers are available from your floor housekeeping staff or you may wish to bring your own.

Our housekeeping staff are your personal valets. They will help you with whatever you need when ever you need it, whether it is a quick cold drink, a band-aid, laundry or a mending job. The housekeepers live on each floor and they are among the world’s nicest people.

Double Lake rooms are available with two twin beds or one queen size bed. These rooms overlook the spectacular Inca Lake, adding an unparalleled beauty to your stay. Double Lake rooms offer a full bath and can be rented as singles for a premium.

Double Valley rooms are available with two twin beds or one queen-size bed. These can be rented as singles for a premium. Double Valleys have Valley views looking out over the Andes and toward the road. Double valley rooms have a small bathroom with only a shower.

Suites offer picture windows and balcony with magnificent lake views. These spacious elegant rooms on the 2nd and 6th floors include a living room, bedroom with king size bed, full bath, walk-in closet, and outdoor terrace. Suites are the perfect solution to guests who want only the best.

Family apartments  have two bedrooms, one with two twins or a queen-sized bed, and the other with bunks; apartments are for a minimum of 4 guests and maximum of 6 guests.

The Octagon hotel annex offers spacious bunk rooms for up to four with a private bath. These are great rooms for families, groups of friends or people travelling alone to Portillo. The Octagon is the best value option in Portillo and is only 50 steps from the Hotel. Guests in the Octagon Lodge enjoy all of the hotel’s services including meals in the main dining room.

Heated outdoor pool
Fitness Center
Mountain restaurant
Bar with live music
Discotheque
Arobics & yoga
Sauna & massage
Beauty salon
Full court gym

World class ski school
Free timed race courses
Ski tuning & repair
Ski and boot valet
Performance rentals
Skating rink
Retail store
Torchlight parade
Cybercafe